Billing Policy
Last updated: September 30, 2026
1. Prices and currency
All prices on kivrae.com are listed in U.S. dollars (USD). The price shown on the product page is the price you pay for the item. Shipping is free to all U.S. addresses.
2. Sales tax
Any applicable sales tax is calculated from your shipping address and shown at checkout before you pay.
3. Payment methods
The payment methods available for your order are shown at checkout. Payments are processed securely by our payment provider; Kivrae never sees or stores your full card number.
4. When you are charged
Your payment method is charged when you place your order. Your order total, including any tax, is shown before you confirm payment and in your order confirmation email.
5. Refunds
Refunds are issued to the original payment method. See our Refund & Returns Policy and Cancellation Policy for timing.
6. Billing questions
If you see a charge you do not recognize or believe you were charged incorrectly, contact us first so we can resolve it quickly.
Contact Kivrae
Kivrae
412 N Main St, Kermit, TX 79745, USA
Phone: +1 (432) 322-0779
Email: contact@kivrae.com
Support hours: Monday–Friday, 9:00 AM – 6:00 PM Central Time