Last updated: September 30, 2026

These terms apply to every payment made on kivrae.com, together with our Terms of Service and Billing Policy.

1. Authorization

By placing an order you confirm that you are authorized to use the payment method provided and that the billing information is accurate.

2. Order verification

To protect you from fraud, some orders may be reviewed before they ship. If we cannot verify an order, we will contact you, and if it still cannot be verified we will cancel it and issue a full refund.

3. Pricing errors

If an item is listed at an incorrect price, we will contact you before shipping and give you the option to proceed at the correct price or cancel for a full refund.

4. Disputes

Please contact us before filing a dispute with your bank; most billing issues can be resolved within one business day.

5. Receipts

An order confirmation with an itemized receipt is emailed to you after checkout. If you need another copy, email us with your order number.

Contact Kivrae

Kivrae
412 N Main St, Kermit, TX 79745, USA
Phone: +1 (432) 322-0779
Email: contact@kivrae.com
Support hours: Monday–Friday, 9:00 AM – 6:00 PM Central Time