Last updated: September 30, 2026

Kivrae (“we”, “us”) operates kivrae.com. This policy explains what personal information we collect, how we use it and the choices you have.

1. Information we collect

  • Order and contact details: name, shipping and billing address, email address and phone number.
  • Order information: the products you buy and the order total.
  • Payment information: payments are handled by our payment provider. We receive only limited details such as the card type and last four digits; we never see or store your full card number.
  • Website usage: pages visited, device and browser information, collected through cookies and analytics tools.
  • Messages: anything you send us by email, phone or our contact form.

2. How we use it

  • To process, ship and support your orders, including returns and refunds
  • To send order confirmations and shipping updates
  • To answer your questions
  • To prevent fraud and keep the site secure
  • To understand how the site is used and improve it
  • To send marketing emails, only if you have subscribed. You can unsubscribe at any time using the link in any email.

3. Who we share it with

We share information only with service providers who help us run the store: our payment provider, shipping carriers, website hosting, email services and analytics providers such as Google Analytics. We do not sell your personal information.

4. Cookies

We use cookies to keep your cart working, remember your preferences and measure site traffic. You can block or delete cookies in your browser settings, but some parts of the site, such as the cart, may not work without them.

5. Data retention

We keep order records for as long as needed for accounting, tax and legal purposes, and other information only as long as it is needed for the purposes above.

6. Your rights

You can ask us to access, correct or delete your personal information, or to stop sending you marketing emails, by emailing contact@kivrae.com. Depending on your state of residence, you may have additional rights under state privacy law.

7. Security

Our site uses HTTPS encryption, and we limit access to personal information to people who need it to fulfil your order.

8. Children

Our site is not directed at children under 13, and we do not knowingly collect their information.

9. Changes

We may update this policy. The date at the top shows when it was last changed.

Contact Kivrae

Kivrae
412 N Main St, Kermit, TX 79745, USA
Phone: +1 (432) 322-0779
Email: contact@kivrae.com
Support hours: Monday–Friday, 9:00 AM – 6:00 PM Central Time